Useful Information - and other stuff.... 

All jewellery will be sent in a gift box , to protect item in transit, and sent by 1st class delivery. If different shipping required, ie: signed for, or recorded, special delivery (UK only) please ask before purchase.

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Please email me if you require an item made in a different colour (This option is not available with O.O.A.K.items)

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If the earrings you want have the wrong fitting or you would prefer Sterling Silver fittings, please ask - I have the following which can be fitted to most earrings:

Clip-on, hooks, lever-backs, studs, silver plated or gold plated - at no extra charge

Sterling Silver - hooks, studs, lever-backs - an extra charge of £1.50 (unless Sterling fittings already fitted)

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To all I.C.H.F. Members - before you place your order, email your 'membership number' to me -

I WILL DONATE 20% OF YOUR ORDER TO I.C.H.F.

  (as stated in the ICHF magazine)

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Store Locator

ONLINE PRESENCE ONLY

Come visit us at the following sites:

www.starwavesdesigns.co.uk

www.starwavesdesigns.ecrater.com

www.starwaves.etsy.com

Also on ebay:   *StarwavesJewellery*

 

If you are a new customer, you can check my feedback at the above sites.

You will see I have sold my Jewellery on ebay for many years.

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 Payment

StarwavesDesigns shopping cart is for payment via Paypal - if you haven't a paypal account, its free to sign up.Credit/ Debit Cards via Paypal. ** Please be aware, however, that goods will not be despatched until payment has been received, or until echeque has cleared. ** You can pay by credit/debit card over the secure internet payment site. All credit/debit card payments, are processed by Paypal, the same system used by hundreds of other sites. This is totally free for the customer to use, easy and completely secure due to industry-leading fraud prevention measures, keeping your financial information private, making this one of the safest ways to pay online. When paying by Paypal you can be assured I never see your credit card/debit card details.

Shipping/Postage

NO MATTER WHERE YOU LIVE WORLDWIDE

Shipping/Postage for the 1st item is only £2.00 - each subsequent item will be £1.00 each { when purchased together }

All my Jewellery is shipped in gift boxes, to protect them whilst in transit, so I have had to start charging for shipping/posting for the first time. They are sent first class. I aim to post regularly so you don't have to wait for your item to be delivered.

**If you require a different delivery ie:  Recored, next day (for UK only) or for Internationally Signed For, an extra charge would be made. I always ask for proof of postage from the Post Office in case an item should go missing. (Although I am not responsible for missing items in the post)

Questions

If you have any questions about my items, please contact me, using the Contact Form, and I will reply as soon as possible.

Commission Orders

I do take Commission orders if asked. Contact me. Bridal Wear etc...

Returns / Refunds

If the item is not to your satisfaction please return it within 7 days for a full refund. I ask that you email me beforehand so I am aware of this. Damage caused whilst in the post will be taken up with Royal Mail. I do offer 100% guaranttee on my workmanship. If there is a fault, please let me know asap, and I will rectify it.

 

Privacy Statement         

Starwaves Designs is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information,  you may send an e-mail to me, using the 'contact form' with "unsubscribe" in the message box.  Starwaves Designs does not sell, trade or rent your personal information to others.

Disclaimer

Starwaves Designs has done it's upmost to give accurate and up to date information on this website, but cannot guarantee everything is totally correct. The buyer reserves the right to cancel an order at any time and may return an item if it does not reach expectations.

Buyers must accept these conditions before making a purchase